Microsoft's New Surface Laptop Scores 0 out of 10 for Repairability


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Unless you’re an eccentric billionaire with more money than sense you’ll probably want your purchases to stand the test of time. If you recently bought Microsoft’s new Surface Laptop you may want to look away now.

The guys over at iFixit, a wiki-based site that teaches people how to fix many electrical devices, have dived into Microsoft’s newest addition to the Surface line to see how easy it would be to repair. The bad news is it scored 0 out of 10 for reparability which really doesn’t fill you with much confidence to actually buy one. The video goes into more depth describing how getting into the laptop is a “total nightmare” because it has no visible screws or obvious points of entry. The iFixit team eventually resort to using a heat gun and Jimmy knife to remove the fabric keyboard cover and the results are not pretty.

Here are the main points they came up with:

  • This laptop is not meant to be opened or repaired; you can’t get inside without inflicting a lot of damage.
  • The CPU, RAM, and onboard storage are soldered to the motherboard, making upgrades a no-go.
  • The headphone jack, while modular, can only be accessed by removing the heat sink, fan, display, and motherboard.
  • The battery is difficult and dangerous to replace, giving the device a limited lifespan.

This is not the first and most definitely won’t be the last laptop to score so terribly in reparability on iFixit. As manufacturers race to make devices ever thinner, lighter, and visually more appealing, compromises are always going to be made. Just seems a shame that it’s the environment and the end consumer who lose out in the long run.

If you ever wanted to see an example of planned obsolescence in all its glory look no further than Microsoft’s new Surface Laptop.

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